Job Description
● Maintaining and monitoring networks and servers.
● Installing, configuring, and preparing network equipment such as routers, switches and other network devices such as Wireless LAN controllers.
● Monitoring Network and server health and performance by monitoring solutions.
● Troubleshooting network incidents.
● Troubleshooting of LAN and WAN.
● Administrating Active Directory, DNS, and DHCP.
● Keeping up to date with advancements and best practices in IT administration.
● Documenting processes, as well as backing up and archiving data.
● Upgrading, installing and configuring new hardware and software to meet company objectives.
● Implementing security protocols and procedures to prevent potential threats.
● Mentoring IT helpdesk, as well as providing IT support.
● Supporting Microsoft Products like MS Exchange.

Requirements
● Bachelor's degree in Computer Science, Information Technology, or any relevant field.
● Minimum 2 years of relevant experience.
● Knowledge of CCNA is a must.
● Knowledge of MCITP or MCSE is a must.
● Extensive experience with IT systems, networks, and related technologies.
● Having experience in Cisco/Huawei devices like Switch, Router, and so on (or any other manageable devices).
● Familiarity with Server Virtualization concepts and cloud services.
● Familiarity with UTM/Firewall.
● Familiarity with system and network monitoring systems (Zabbix, PRTG, etc)
● Familiarity with the ticketing system and managing requests and issues.
● Knowledge of best practices in IT administration and system security.
● Familiar with ITIL and ticketing systems.
● Ability to read and create technical documents and reporting.
● Strong problem-solving skills.
● Good command of English.
● A committed, disciplined, result-oriented, and professional attitude.
● Ability to work in a team.
● Relevant certification is a plus.