Job Description
The Smart Business Data Analyst bridges the gap between business needs and data-driven solutions. This role involves analyzing data, identifying trends, and providing actionable insights to guide decision-making processes, improve business outcomes, optimize business strategies, improve customer experience, and enhance profitability.
Key Responsibilities:
Data Analysis and Interpretation
- Gather, clean, and analyze large datasets to identify trends and insights.
- Use statistical techniques to interpret data and generate business insights.
- Deliver insights on potential areas of growth, optimization, and improvements.
- Build models to forecast future trends or outcomes (e.g., sales, customer behavior).
Budget Allocation & Forecasting
- Assist in creating and monitoring budgets, ensuring alignment with business objectives.
- Develop forecasting models for sales, costs, and campaign outcomes to guide decision-making.
Performance Monitoring
- Track key performance indicators (KPIs) to evaluate business success.
- Monitor market trends and competitor data to provide strategic insights.
Data Governance
- Ensure data accuracy, integrity, and compliance with company and industry standards.
Customer Journey & Basket Analysis
- Map and analyze the customer journey to identify pain points and improvement opportunities.
- Perform basket analysis to understand purchase patterns, product affinities, and cross-sell opportunities.
Reporting & Stakeholder Collaboration
- Create detailed and visually engaging dashboards and reports for stakeholders.
- Work closely with stakeholders to understand business requirements and challenges.
- Translate business needs into data models, analysis, and actionable recommendations.
- Create real-time and ad-hoc reports to address specific business queries.
- Present findings and recommendations to management and stakeholders.
Skills & Qualifications:
Essential:
- Strong analytical skills with proficiency in data visualization tools (e.g., Power BI, Meta base)
- Expertise in SQL, Excel, and statistical analysis tools (e.g., Python, R).
- Solid understanding of business metrics (e.g., AOV, NMV, Gross Margin, CR).
- Excellent communication and presentation skills.
Preferred:
- Experience in retail, e-commerce, or FMCG sectors.
- Familiarity with predictive modeling and machine learning techniques.
Competencies:
- Data-driven approach.
- Attention to detail and problem-solving skills.
- Strong time management and organizational skills.
- Ability to work collaboratively in a fast-paced environment