About SnappPay

SnappPay is the first and leading BNPL provider in Iran, started in 2020. We are leveraging Financial Technologies to reshape Iranian’s experience of consumer credit.
Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial freedom to all Iranian by providing them with better, smarter and more efficient solutions for payment and shopping.

Responsibilities:

• Test and assess issues related to computer software and hardware, including various operating systems such as Mac, Linux, and Windows.
• Apply strong technical knowledge and troubleshooting skills to efficiently resolve customer issues both remotely and on-site.
• Install, check, troubleshoot, maintain, and upgrade computers and various equipment types, including copiers, printers, and scanners, to ensure optimal performance for all users.
• Perform tasks like physical cleaning, OS installation, and laptop preparation for delivery to staff members as part of this position's duties.
• Analyze the market and suggest the best possible specifications for the staff.
• Diagnose and resolve basic technical issues related to hardware and software, including laptops, printers, and scanners.
• Develop and deploy solutions for all computer-related problems, taking prompt action to resolve them

Requirements:

• Minimum bachelor's degree in Computer Engineering or a related field.
• Strong communication and teamwork skills
• Responsibility and punctuality
• Strong desire for continuous learning
• Strong analytical abilities
• Proficiency in English
• Experience in Troubleshooting hardware and software
• Mastery in  A+
• Mastery of Network+