Responsibilities:

• Analyze, troubleshoot, and resolve system issues escalated from the Front Office team/or other relevant team or managers.
• Implement automation and monitoring solutions to streamline operations.
• Work closely with Development teams for system updates and troubleshooting.
• Perform root cause analysis and suggest short and long-term solutions.
• Analyze logs using tools like Elasticsearch.
• Support the Front Office team in managing incidents and issues.
• Use the ticketing system (Jira) to log, track, and manage issues.

Requirements:

• Familiarity with microservices architecture.
• Experience in log analysis using tools like Elasticsearch.
• Knowledge of automation tools (e.g., Ansible, Terraform).
• Familiarity with cloud platforms, containerization (Docker, Kubernetes), and databases.
• Proficiency in English for documentation and communication with international teams.
• Ability to work with ticketing systems like Jira.

Experience:

• 3 to 5 years of experience in system engineering or SRE roles, with a focus on operations.
• Hands-on experience with monitoring and troubleshooting tools.