Responsibilities:

• Lead the Back Office team in resolving complex issues and improving system stability.
• Collaborate with Development teams to design resilient systems and perform updates.
• Implement and monitor best practices for incident management and system reliability.
• Analyze logs and use tools like Elasticsearch to identify issues.
• Evaluate and monitor continuous improvement in operations.
• Use the ticketing system (Jira) to log, track, and manage issues.

 
Requirements:

• Familiarity with microservices architecture.
• Experience in log analysis using Elasticsearch.
• Proficiency in SRE practices and cloud-based operations.
• Ability to analyze and resolve complex problems.
• Proficiency in English for documentation and team coordination.
• Ability to work with ticketing systems like Jira.

Experience:

• 5+ years of experience in IT operations, with at least 2 years in a leadership role.
• Experience troubleshooting operational issues, automating processes, and scaling systems.