Learning and Development Expert

The key Responsibilities:

• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors or customer representatives.
• Offer specific training programs to help workers maintain or improve job skills.
• Design and develop creative, high-quality, interactive learning content for remote and classroom training including lesson plans, facilitator guides, participant materials, videos, practical exercises.
• Provide individualized instruction and tutorial or remedial instruction.
• Negotiate contracts with clients, including desired training outcomes, fees and expenses.
• Monitor, evaluate and record training activities and program effectiveness.
• Analyze different types of employees based on their performance and potential and categorize them in order to distinguish high potential ones (HiPos).
• Prepare and propose succession planning policy based on organization strategy.
• Prepare and maintain IDP result updates in order to analyze each development nominates’ progress line.
• Evaluate management development programs to ensure effectiveness of results.
• Execute the company’s Learning and Development strategy and manage the development of a robust talent pipeline for key roles at the company through effective high potential management, leadership development, and succession planning.
• Design and conduct effective leadership development models. 

Key Professional Competencies:

• General culture in all HR areas.
• Being familiar with learning theories and concepts.
• Strong project management skills; able to identify needs, develop effective solutions and manage 
• projects through to completion.
• Being familiar with leadership models, concepts and practices.
• Telecom industry understanding.
• Communication skills (Both oral and written).
• Curiosity.
• Anticipation and adaptation.
• Listening and empathy Skills.
• Creativity and innovation.
• Influence and persuasion.
• Relationship building.
• Analytic thinking.
• Problem solving skills.