Overview:

 We are seeking a highly skilled and motivated Last-Mile Specialist to join our logistics team. The Last-Mile Specialist will be responsible for tracking and managing orders in cities, key account stores, and various locations, ensuring optimal performance, timing, and cost-effectiveness. The ideal candidate will possess analytical skills, be proficient in Excel and Google Sheets, and have a creative approach to problem-solving and process improvement.
Your mission will be to drive cost reduction and enhance service levels through innovative solutions and process improvements. 

Responsibilities:

• This position involves shift-based work, with several working days per week scheduled from 4:00 PM to 12:00 AM.
• Analyze performance metrics, including timings, costs, and other logistics KPIs.
• Develop and implement process modifications and optimizations to improve efficiency.
• Create and maintain charts and reports to visualize performance data.
• Monitor and control service levels, focusing on cost savings and service level traction.
• Collaborate with team members to achieve common goals and ensure smooth operations.
• Communicate effectively with stakeholders to provide updates and address any issues.
• Evaluate order data to identify trends, improve segmentation, and develop tailored marketing strategies.
• Prepare and present data analysis reports and action plans based on needs.

Qualifications:

• Proficiency in Office applications such as Excel and Google Sheets.
• Strong analytical skills and experience in data analysis.
• Ability to create and interpret charts and performance metrics.
• Experience in process improvement and optimization.
• Creative and innovative problem-solving abilities.
• Experience with Metabase, BI Microsoft, and similar tools.
• Excellent team-working and communication skills.
• Strong attention to detail and ability to manage multiple tasks.