To liaise with other MTNIrancell’s divisions to collect all needed data for conducting market and business analysis.
To liaise with CR departments to maintain and enhance applied tools/data bases.
To liaise with EDW representatives to define new reports and rules based on business and CR requirements.
To monitor CR process, procedures and changes on applied tools to support division operation
· To confer with other team and division's personnel to coordinate required operations and needs.
To analyze business, Operation, financial and Non-financial data and prepare related reports.
To observe, receive and obtain information from all relevant sources and advise CR on them.
To identify the underlying principles, reasons or facts of information by breaking down information or data into separate parts.
To analyze information and evaluate results to choose the best solution and solve problems by BA team cooperation.
To synthesize current business intelligence or trend data to support recommendations for action
To ensure timely flow of business intelligence information to manager.
To analyze operation/ customer/ financial related data and prepare analytical reports.
To be update about knowledge of emerging CR trends or its PPPs.
To carry out various analysis across various functional areas of CR per assignment.
To control and monitor the reports produced by the CR operation administrator.
To monitor CR-Telemarketing's new project's KPIs and provide required reports.
To prepare comprehensive financial models, scenario analysis, risk assessment and Return analysis.
To find issues according with gap analysis between criteria and condition.
To perform special/ad-hoc assignments as directed by manager.
To investigate deviations and non-compliance to PPPs
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