Job Description:
Conducting market research to identify potential new markets and customers.
Prepare and follow up export plan to close sales cycle and convert prospects into customers.
Ensuring compliance with all relevant laws and regulations related to exporting.
Coordinating with various departments within the company, such as sales, logistics, and finance, to ensure smooth operations.
Managing the export process from start to finish, including negotiating prices, contracts, sales conditions, and money transfer routes and processes.
Preparing and submitting all necessary documentation for export, such as invoices, packing lists, and customs declarations.
Tracking shipments and ensuring timely delivery to customers.
Resolving any issues or disputes related to export sales.
Staying up-to-date with industry trends and changes in regulations related to exporting.
Participation in events and exhibitions to find new prospects.
Active participation in S&OP sessions and providing inputs.
Follow up day-to-day sales activities like issuing invoices, order intake, and backlog reports; issuing insurance documents, preparing sales forecasts, entering required data in internal systems and governmental portals.
Conduct satisfaction surveys and follow up on action plans to increase customers' satisfaction.
Requirements:
A confident, trustworthy, and dynamic personality with a genuine desire to provide support and service to customers.
Results-driven attitude, organized and self-motivated.
Proven experience in exporting to CIS, and GCC countries.
Good knowledge of INCOTERMS, transportation, and customs processes.
Good knowledge of international trade and country-specific regulation in targeted markets.
Fluent in English (writing and speaking).
Fluency in Russian, Armenian, and Arabic is an advantage.
Excellent negotiation and communication skills.
Teamwork skills, able to work as part of a team for collective goals.
Excellent time management skills and the ability to meet deadlines.
Able to prioritize and deliver under pressure and challenging situations.
High skills in Microsoft Excel.
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