Process Analyst Responsibilities:

• Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
• Learn, use and support various financial products, software and systems with ease.
• Ensure support documents are created and distributed/posted in timely manner.
• Analyze, test, and evaluate raw materials, in-process products, and final products.
• Perform data gather, root cause analysis and performance trending in order to develop appropriate process changes.
• Develop gap analysis with leaders and identify improvement opportunities and initiatives.
• Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
• Create impact assessments and analyze the ROI for system enhancements.
• Identify training gaps and create training opportunities when needed.
• Adhere to practices that improve operational efficiency via expanded communications with key process constituencies including IT, sales, and services.

 Process Analyst Qualifications:

• Bachelor's Degree in business, computer science or engineering.
• Advanced business process analysis knowledge.
• Strong problem solving and leadership capabilities.
• At least 3 years of experience.