Job Description:

Responsibilities Includes:

• Producing high-quality documentation that is appropriate for its intended audience.
• Working with internal teams on product and documentation requirements.
• Writing easy-to-understand user interface text, online help and developer guides.
• Create tutorials to help end-users use a variety of applications.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain the information architecture.
• Determine the needs of users of technical documentation.
• Work with technical staff to make products and instructions easier to use.
• Write or revise supporting content for products.
• Research, outline, write, and edit content, working closely with various departments to understand project requirements.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage.

Requirements and skills:

• Proven working experience in technical writing of software documentation.
• Ability to deliver high quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and picture.
• Excellent written skills in English
• Strong working knowledge of Microsoft Office.
• Basic familiarity with the SDLC and software development.
• University degree in Computer Science, Engineering or equivalent preferred.