Job Description: We are seeking a highly organized and motivated Operational Manager to join our team. The ideal candidate will be responsible for overseeing and optimizing our daily operations to ensure efficiency and effectiveness in our administrative processes. This role requires a dynamic individual who can manage various tasks ranging from paperwork handling to office management.

Key Responsibilities:

Administrative Management: Oversee all administrative tasks including filing, document management, and data entry.

Translation Services: Provide translation support for documents and communication as needed.

Payment Processing: Manage and chase payments to ensure timely collection and accurate record-keeping.

Office Management: Ensure the smooth operation of the office, including ordering supplies, managing office equipment, and maintaining a clean and organized workspace.

Customer Support: Address client inquiries and provide exceptional service to maintain client satisfaction.

Team Coordination: Work closely with other offices to streamline processes and improve overall efficiency.

Compliance and Documentation: Ensure all paperwork and processes comply with industry regulations and standards.

Project Management: Lead and manage special projects as assigned by senior management.