The incumbent is responsible to work with all GSC department in order to suggest training or development programs to ensure organizational goals are met.
Areas of Responsibility:
Local and International Training:
· Managing GSC Technical & Functional Training (TFT): Managing GSC TFT programs ensure that learners are completing job tasks correctly. Delivering job-specific training to employees, boosting productivity and quality of work.
· Coordination with training provider (internal/ external): to get training proposals, validate get necessary approvals on the training budget with alignment of required stakeholders.
· Evaluate the performance of trainers to ensure the process is consistent and progressive.
· Manage, monitor, and analyze reports on training plans, progress results, and training process implementation.
· Manage the whole onboarding process.
· Implement new and relevant tasks or training sessions.
· Communicate with educational institutions to hold the required training courses.
· Updating training database
· Engage with stakeholders effectively to align training strategies with business objectives and ensure stakeholder buy-in.
· Interpret and leverage data effectively.
· Generate new ideas and approaches to training and development.
· Adjust quickly to changing priorities.
· Review and summarize invoices received from employees to support employees for participation in English class based on company policy.
Audit Support (ISO)
· To prepare documents and needed approvals before required for ISO and other Audits which refer to training documentation and history.
Other:
· Support new commers in terms of Induction trainings.
· Proficiency in using Learning Management Systems (LMS) to create, track, and manage training initiatives.
Candidate profile:
Education:
· University degree in business administration or HR related field
Work Experience and Competencies:
· Minimum 3 years of experience in Training arrangement
Languages and Computer Skill:
· Excellent command of Farsi and English
· Microsoft Office skills (Excel, Word, PowerPoint, etc.)
Functional Skills:
· Implement new and relevant tasks or training sessions.
· Familiar with 10015 Standard
· Self-motivation and results orientation.
· Ability to use data analysis tools to measure training effectiveness and make informed decisions.
· Experience in hosting webinars using platforms like Microsoft Teams & Sky room.
· Excellent interpersonal and negotiation skills.
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