P&C (HR) Shared Services Specialist

The incumbent is responsible to work with all GSC department in order to suggest training or development programs to ensure organizational goals are met.

Areas of Responsibility:
Local and International Training: 
·        Managing GSC Technical & Functional Training (TFT): Managing GSC TFT programs ensure that learners are completing job tasks correctly. Delivering job-specific training to employees, boosting productivity and quality of work.
·        Coordination with training provider (internal/ external): to get training proposals, validate get necessary approvals on the training budget with alignment of required stakeholders. 
·        Evaluate the performance of trainers to ensure the process is consistent and progressive.
·        Manage, monitor, and analyze reports on training plans, progress results, and training process implementation.
·        Manage the whole onboarding process.
·        Implement new and relevant tasks or training sessions.
·        Communicate with educational institutions to hold the required training courses.
·        Updating training database
·        Engage with stakeholders effectively to align training strategies with business objectives and ensure stakeholder buy-in.
·        Interpret and leverage data effectively.
·        Generate new ideas and approaches to training and development.
·        Adjust quickly to changing priorities.
·        Review and summarize invoices received from employees to support employees for participation in English class based on company policy.

Audit Support (ISO)
·        To prepare documents and needed approvals before required for ISO and other Audits which refer to training documentation and history.

Other:

·        Support new commers in terms of Induction trainings.
·        Proficiency in using Learning Management Systems (LMS) to create, track, and manage training initiatives.
Candidate profile:
Education: 
·        University degree in business administration or HR related field
Work Experience and Competencies: 
·        Minimum 3 years of experience in Training      arrangement
Languages and Computer Skill:
·        Excellent command of Farsi and English
·        Microsoft Office skills (Excel, Word, PowerPoint, etc.)

 
Functional Skills:

·        Implement new and relevant tasks or training sessions.
·        Familiar with 10015 Standard
·        Self-motivation and results orientation.
·        Ability to use data analysis tools to measure training effectiveness and make informed decisions.
·        Experience in hosting webinars using platforms like Microsoft Teams & Sky room.
·        Excellent interpersonal and negotiation skills.