یونیلیور ایران
یونیلیور ایران

IT Help Desk

اشتراک گذاری
Tehran/ Arjantin
Full Time
Saturday to Wednesday from 8:00 Am to 5:00 Pm.
-
-
501 - 1000 employees
Consumer Goods / FMCG
Branch of non - Iranian company / Embassy
1383
Domestos®, Omo®, Cif®, Comfort®, Signal®, Closeup®, Dove®, Lux®, Sunslilk®, Clear®, Rexona®, Axe®
Privately held
توضیحات بیشتر angle

key Requirements

1 years experience in similar position
Microsoft Word - Advanced
Microsoft Excel - Intermediate
Microsoft Powerpoint - Advanced
Network+ - Intermediate
language English-Upper Intermediate

Job Description

Job Description

  • Provides technical support and assistance to customers, whether by ticket or on the phone or in person.
  • The primary intention is to ensure a client's satisfaction and ability to properly operate any machinery or technology they may be having trouble with.
  • Respond to IT issues and requests. Resolve calls and tickets as appropriate to ensure smooth operation of systems and services. Install and configure and troubleshoot systems, laptops, and printers.

 

Requirements

  • Bachelor's degree in Software Engineering or IT
  • At least 1 year of experience in IT Service desk or help desk
  • Upper Intermediate level of English in both writing and speaking 
  • knowledge of Windows 10 and Microsoft Office
  • Knowledge of network+
  • Experience with ITIL is an advantage

Job Requirements

Gender
Men / Women
Military service
Military service must be done
Education
Bachelor| Computer and IT
Language
English| Upper Intermediate 70%
Software
Microsoft Word| Advanced Microsoft Excel| Intermediate Microsoft Powerpoint| Advanced Network+| Intermediate

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