· To provide training logistics including maintenance and update of training and classroom materials for human skills
· To identify soft skills training needs and design and develop solution to cover the gap
· To drive research and analysis to provide latest trends on learning method delivery which leads to change in behavioral and organizational culture
· To design and implement programs to promote and develop staff commitment and dedication to organization behavioral ethics and values.
· To design and implement process to assess and improve the impact of soft skill learning
· To develop and implement plans to improve classroom and non-classroom learning experience via new methods and tools for human skills
· To support manager in planning and scheduling annual soft skill training and engagement and recognition calendar
· To provide improvement plan and execute them to influence corporate culture aligned with the strategy of HR
· To collaborate in the employee engagement improvement process across functions by implementing various employee engagement initiatives and events
· To implement innovative team building and collaborative initiatives to improve eNPS and engagement
· To support a variety of employee resource groups (ERGs) that derive from company experience and engagement committee in partnership with cross-functional teams across the organization
· To support delivery of onboarding and induction programs/events for newcomers and ensure relative journeys are experienced positively
· To response queries related to the engagement programs including innovation and recognition are being appropriately handled
· To coordinate and maintain recognition system and wall of fame and ensure it is updated frequently.
· To implement the process of recognition and innovation programs and promote its culture throughout the organization
· To liaise with other divisions or departments to understand their requirements for recognition and propose plans to implement it.
· To conduct and organize recognition celebrations, arranging gifts and prepare required certificates for acknowledgements
· To develop and present the required reports (shine platform reports and employee engagement reports, soft skill and shine resources , presentations, and informal feedback to line management and supervisors
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