Senior Scrum Master

About Snapp
Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars to offer transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and being the first choice of each user in Iran.
Responsibilities

• Facilitate Agile Processes: Lead and facilitate all Agile ceremonies
• Remove Impediments: Identify and remove any obstacles that may hinder the team's progress
• Performance Metrics: Track and analyze team performance metrics to identify areas for improvement and report progress to senior management.
• Continuous Improvement: Promote a culture of continuous improvement within the teams by implementing best practices and encouraging feedback.
• Coaching and Mentorship: Provide guidance and mentorship to team members on Agile principles and practices to enhance their skills and performance.
• Stakeholder Management: Liaise with product managers, and other stakeholders to ensure alignment on goals and priorities.

Job requirements

• B.A / BSc. degree in computer science, industrial engineering, or project management preferred.
• 2+ years of experience as a Scrum Master in large-scale product and multiple cross-functional teams.
• Advanced knowledge of Agile frameworks
• Familiarity with common Agile tools (e.g., Jira, Confluence)
• Proficient in English
• Strong leadership skills with the ability to facilitate and guide people
• Exceptional verbal and written communication
• Excellent problem-solving skills
• Familiarity with OKR frameworks
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.