Network Configuration Engineer ( Ericsson )

Job Description:

• Follow the creation of the new network element in the OMC’s via receiving the Radio CR/WO, check the parameters, and highlight in case of anomalies.
• Support Network integration of the new network elements, and ensure all alarms are cleared before any confirmation.
• Confirm to the all the concerned team the integration of the new Radio/TRS element without reserves, in case reserves need to be highlighted, and request to remove all the reserves before putting the element network on air.
• Verify that Radio/TRS network installations and activities are performed according to safety rules.
• Ensure the CR executions are done with respect of the technical processes.
• Ensure all the Change Requests are done within the approved timeline without affecting the quality of the network, and ensure global check-up after the execution.
• Ensure the execution of the WO/CR within the SLA.
• Ensure the execution of the critical WO/CR during low traffic.
• Report and address without delay any deviations and anomalies.
• Ensure all the information regarding the Radio change is completed in the system (Trouble Ticket system/CRM/Network Database).
• Archive the Radio changes, all the best practice to be shared with the other technical department.
• Ensure all the Radio changes done in the network are updated and confirmed in the change request tools.

 
Requirements:

• Requires comprehensive but not in-depth knowledge of all network segments and nodes for the purposes of fault diagnosis and 1st line remedial action.
• Required Extensive knowledge in troubleshooting of Radio part related issues.
• Fully understand the O&M environment & Requirement;
• Knowledge Radio part related KPIs and troubleshooting.
• Understanding and hand on experience on Radio part related Tools.
• Understanding of Call flow and able to understand and analyses the Traces/logs.
• Strong analytical and troubleshooting skills.
• Listening & Empathy Skills.
• Persistence & Perseverance
• Rigor & Organization.
• Team Work.
• Working under Pressure.
• Vendor experience of minimum 1 years in fault management and configuration management;
• Familiar with Network Operation and technical support work flow.
• Working knowledge in English.
• Good knowledge of MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.).
• Ability to work off hours depending on Network outages and customer requests;
• Availability to work after office hours, and be able to relocate with in the country;
• Ability to travel without advance notice throughout the area of Managed Services;