Fleet Communication Senior Specialist

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.

Responsibilities:

• Develop a driver communications strategy that is consistent, thoughtful, and promotes
  behavior we are trying to incentivize
• Enhanced Driver Brand Loyalty: Create an environment on social channels where drivers feel
  valued and part of a community, leading to increased driver emotional engagement
• Use social media as a tool to attract new drivers by showcasing the benefits and positive
  experiences of the existing driver community
• Educational Content Delivery: Ensure that drivers are well-informed about new features,
  policies, best practices, and safety protocols through engaging and easy-to-digest content
• Feedback Loop Creation: Establish a two-way communication channel where drivers can
  share feedback, which in turn informs company policies and feature updates
• Community Building: Foster a sense of community among drivers by highlighting their
  stories, achievements, and contributions to the service
• Utilize new channels for courier expansion and lead generation campaigns
• Brand Advocacy: Encourage and cultivate brand advocates out of drivers, who will share their positive experiences and thereby enhance the company’s reputation. 

Requirements:

• Minimum 2 years of experience in a similar role
• Excellent communication and presentation skills
• Creative thinking and analytical abilities
• Content Creation
• Familiarity with training methods, tools, and techniques
• Familiar with Google Analytics, and Social Media Marketing
• Practical experience with Content (Written and Visual content) creation tools

Benefits:

• Vouchers for Vacations, Gym, Therapy Sessions, Internet Costs
• Complementary Insurance
• Educational platform of advanced courses
• Snappfood's Discount codes
• Loans