About TAPSI:
Here at TAPSI, every ride propels us towards a greater purpose. As a dynamic player in the ride-hailing industry, we're driven by a vision to redefine transportation and delivery while making a meaningful social impact. At TAPSI, we're committed to assembling the brightest talents and fostering a culture of performance excellence. Join us on our journey to drive change, innovate relentlessly, and shape the future of mobility. Together, let's embark on an exciting adventure where no problem is too big, and every solution contributes to something greater.
About the Role:
We are seeking a Senior Product Manager to join one of our product teams. As a Product Manager, you will lead the planning and execution of a product focused on enhancing customer experience and optimizing economics. Your primary responsibility is to create value for customers and enhance system efficiency by identifying user needs, making data-driven decisions, prioritizing initiatives, and delivering exceptional experiences for our customers. The ideal candidate is entrepreneurial, passionate about innovation, and adept at navigating a rapidly growing, dynamic company environment.
Responsibilities:
- Internalize and deeply understand the organization's mission, strategies, and objectives, particularly regarding your assigned product.
- Maintain a customer-centric approach, prioritizing decisions that enhance customer loyalty and satisfaction.
- Utilize data-driven insights, including competitive intelligence, user behavior data, and business metrics, to guide product direction.
- Lead cross-functional teams in setting qualitative objectives and quantitative goals.
- Innovate, define, and plan deliverables (roadmap) for new products and features to align with team and company objectives.
- Drive execution of product go-to-market plans, including phasing and marketing strategies.
- Monitor and evaluate launched products, incorporating insights into the product development process.
- Communicate product plans, benefits, and results to various stakeholders, from internal partners to employees and customers.
- Challenge team members across functions to think creatively and focus on execution plans.
Requirements:
- Bachelor's degree in computer science, engineering, MBA, or a related field preferred.
- Minimum of 4 years of experience in product management.
- Strong team player, comfortable engaging with both business and technical stakeholders.
- Commitment to excellence, both in personal contributions and in fostering excellence in others and product development.
- Proactive and action-oriented personality, driven to achieve results.
- Proficient in data analysis, capable of deriving insights from data and leveraging it in decision-making processes.
- Customer-centric mindset, always considering the product from the end user's perspective.
- Quick learner, able to stay updated with industry trends and rapid changes.
- Genuine passion for the company's mission and its hybrid technology and operational nature.
- Familiarity with marketing automation tools like WebEngage.