همراه کسب و کارهای هوشمند
همراه کسب و کارهای هوشمند

Technical Support Expert

Tehran/ Vanak
Full Time
work in shifts
-
Loan -Bonus -Health insurance -Flexible working hours -Learning stipends -Purchasing coupon -Snacks -In-house Medical doctor -Breakfast -Occasional packages and gifts
201 - 500 employees
Internet Provider / E-commerce / Online Services
Iranian company dealing only with Iranian entities
1399
Privately held
توضیحات بیشتر

key Requirements

3 years experience in similar position

Job Description

Job description:

• Analysis of service logs and database records
• Identification and diagnosis of system errors
• Identification of system bugs
• Investigating and handling the problems of clients and users        
• Regular reporting of the status of services and transactions


Required skills:

• Familiarity with log analysis tools including Elasticsearch
• Experience working with Jira and Trello tools
• Getting to know the Confluence tool
• Familiarity with database concepts      
• Getting to know the Microservice structure    
• Familiarity with web service performance and understanding of its standards and architectures    
• Familiarity with API and API Gateway concepts
• Getting to know the Postman tool
• Familiarity with VS Code tools
•Familiarity with Linux (LPIC-1)
• Understanding the bug management process     
• Understanding the problem management process    
• Experience working with Ticketing systems  
 
Job requirements:

1. The ability to work in a team
2. Ability to solve problems

Job Requirements

Gender
Preferred Men
Education
Bachelor| Computer and IT Bachelor| Electrical Engineering

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