User Researcher | B2B

Job Overview:

As a User Researcher, you will be responsible for conducting research to understand user behavior, needs, and preferences. You will work closely with cross-functional teams to provide insights that drive product development and optimization. The ideal candidate will have experience with a variety of research methods, excellent analytical skills, and a passion for understanding user motivations.

Responsibilities

• Conducting user interviews to gather user needs, challenges, and goal for creating user personas.
• Conducting usability tests to determine the usability status of the products and report the results to stakeholders.
• Gather, analyze, and extract insights from quantitative and qualitative data sources such as Analytical tools, Interviews, Usability tests, Voice of Costumer, Satisfaction Surveys and other data sources and present them to stakeholders.
• Work closely with product designers, product managers and other stakeholders to feed them with valuable insights.
• Collaborate with product managers, business owners, and other stakeholders to understand business needs.

Qualifications:

• Experience:
  • 2–5 years of experience in user research or a related field.
  • Experience conducting research in various domains (e.g., web, mobile, enterprise software).
• Skills:
  • Proficiency in research tools (e.g., Optimal Workshop, Lookback, Dovetail).
  • Strong analytical and critical thinking skills.
  • Excellent communication and presentation skills.
• Soft Skills:
  • Empathy for users and a passion for improving their experience.
  • Ability to work collaboratively in a team environment.