Roles and Responsibilities:

• Manage and maintain ERP servers to ensure high availability, performance, and security.
• Perform proactive system monitoring, tuning, and maintenance to ensure optimal performance. 
• perform regular maintenance and updates on Servers -Establish and enforce SQL/ERP service backups, disaster recovery, and data integrity processes.
• Familiar with troubleshooting Windows server and network issues, providing timely resolutions to minimize downtime. -Experience with ERP environment users and ACL levels.
• Familiar with Active Directory service -Familiar with firewalls, VPNs, VLANs, and network security to protect sensitive data.
• Collaborate with ERP and security teams to enhance ERP infrastructure and data security.
• Manage and Administer Internal DNS Server.
• Manage and Administer Jira and Confluence.

Requirements:

• Deep knowledge of Operating Systems (Windows, Linux).
• Expert in Microsoft Windows Server and related services (Active Directory, DNS, System Center, …).
• Expert in Microsoft 365 cloud service (Azure AD, Office 365, Microsoft Team, Exchange Online …).
• Expert in ManageEngine Service Desk Plus.
• Expert in ManageEngine Endpoint Central.
• Excellent problem-solving skills.
• Good analytical and communication skills.
• Problem solver and critical thinker.
• Analytical mind and research orientation.
• Excellent verbal and writing skills.
• Project and time management skills.