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Operation Support Specialist (evening shift)

Tehran/ Zaferanieh
Full Time
طول هفته از ساعت 9 تا 18 با یک روز تعطیلی گردشی
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More than 5001 employees
Internet Provider / E-commerce / Online Services
Iranian company dealing only with Iranian entities
2013
Snapp, SnappFood, SnappBox, SnappTrip, Snapp Q, and Snapp Room
Privately held
توضیحات بیشتر

key Requirements

2 years experience in similar position

Job Description

We are seeking a high-potential and motivated person who can help us improve the operations processes at Snapp! Doctor;If you have enough motivation and work experience, so we look forward to meeting you.

Responsibilities:

• Answering Vendors’ questions by phone and ticket
• Keeping the service and Vendors’ management system up to date
• Cooperation and ability with other teams and units to achieve maximum productivity
• Implementing performance improvement programs
• Monitoring customer satisfaction metrics

Requirements:

• Working experience in the field of operations and support
• Ability to analyze and solve problems.
• The ability to communicate between individuals and teams.
• Motivated and eager to work in stressful times.
• Able to work with effective output with the least supervision from managers or supervisors.
• Sufficient mastery of Office (word/excel).
• An effective listener (receiving information in the desired form) and the ability to establish effective telephone and face-to-face communication.

Job Requirements

Age
18 - 30 Years Old
Gender
Men / Women

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