Loan key Requirements
Age: maximum 35 years oldJob Description
Duties and Responsibilities:
- Responding to calls regarding questions and requests
- Registration and tracking of user requests and problems in the system
- Making satisfaction calls and evaluating user experience
- Providing accurate and clear information to users about services
- Managing and solving users' problems carefully and professionally
- Continuous reporting and follow-up to improve service quality
Required Conditions:
- Having at least a diploma (preferably a bachelor's degree in related fields)
- Ability to communicate effectively and friendly with customers
- Mastery of computer software and call management systems
- Familiarity with the principles of customer orientation and problem solving
- Ability to work in a team environment and under pressure
- Having a clear voice and understandable accent
- Work experience in a call center or customer support (considered an advantage)
Job Requirements
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