Key Account Management Senior Specialist

 We are seeking a dedicated and highly skilled Key Account Management Senior Specialist to join our team. The ideal candidate will possess strong relationship-building skills, a positive attitude, and a passion for delivering exceptional service to our clients. This role involves managing key accounts, creating and executing marketing strategies, and driving sales growth through effective account management.
 Key Responsibilities: 

• Develop and nurture long-term relationships with clients, vendors, and internal stakeholders to foster partnerships.
•  Present a positive attitude, strong work ethic, and professionalism at all times. 
• Troubleshoot and resolve customer service issues promptly and satisfactorily. 
• Collaborate with cross-functional teams, including marketing, Commercial and operations[mh1] , to ensure successful project execution.
•  Plan and organize marketing strategies to achieve brand objectives. 
• Create and manage marketing campaigns to drive sales and increase brand visibility. 
• Proficiently update customer databases with new leads, opportunities, and sales progressions. 
• Maintain pipeline reports for ongoing updates on sales status, including oral and written reports on customer needs, problems, interests, competitive activities, and potential for new services. 
• Exhibit the ability to think outside the box to create value-driven solutions for customers. 
• Demonstrate a data-driven, analytical mindset to identify trends and opportunities for performance improvement.
•  Prepare and present reports summarizing data and insights to stakeholders, providing recommendations for improvement. 
• Detail-oriented and proficient in data entry. 
• Result-oriented with a passion for delivering high-quality work and exceeding customer expectations.  

Requirements: 

• Proficient in sales and negotiation techniques and processes 
• Knowledge of digital marketing and advertising campaigns 
• Proficient in sales CRM software and sales funnel evaluation
•  Knowledge of proposal writing and basic letter writing
•  At least 2 years of experience in sales and key account management
•  Vision to understand client needs and translate them into practical solutions. 
• Disciplined time management and the ability to work under pressure.
•  Strong teamwork and team development abilities. 
• Exceptional software skills, including proficiency in MS Office (Word, Excel, Outlook, PowerPoint). 
• Strong verbal and written communication skills.
•  Excellent organizational and time management skills, with the ability to multitask and prioritize workloads effectively. 
• Advertising knowledge is preferred.