Jabama is seeking a passionate and talented IT HelpDesk to join us.

Job Description:

• Providing helpdesk support and resolving problems to the end user's satisfaction.
• Installing and maintaining software and hardware components, devices, printers, scanners, computers.
• Test and assess issues related to computer software and hardware, including various operating systems such as Mac, Linux, and Windows

• Assisting with network administration tasks.
• Install and ensure proper installation of network cables, nodes, connections, etc. 

Requirements:


• At least a Bachelor's degree in Information Technology or Computer engineering.
• At least 3 years of experience as IT Service Desk or Helpdesk.
• Full knowledge of Windows and Microsoft Office is a must. 

• Fluent in Network+.
• Good knowledge in CCNA.
• Good knowledge in Active directory and Microsoft services.
• Ability to diagnose and troubleshoot technical issues.