Network Configuration Engineer (TRS)

• Follow the creation of the new network element in the OMC’s via receiving the Radio CR/WO, check the parameters, and highlight in case of anomalies.
• Support Network integration of the new network elements, and ensure all alarms are cleared before any confirmation.
• Verify that TRS network installations and activities are performed according to safety rules.
• Ensure the CR executions are done with respect of the technical processes.
• Ensure all the Change Requests are done within the approved timeline without affecting the quality of the network, and ensure global check-up after the execution. 
• Ensure the execution of the WO/CR within the SLA.
• Ensure the execution of the critical WO/CR during low traffic.
• Report and address without delay any deviations and anomalies.
• Ensure all the information regarding the Radio change is completed in the system (Trouble Ticket system/CRM/Network Database).
• Archive the Radio changes, all the best practice to be shared with the other technical department.
• Ensure all the Radio changes done in the network are updated and confirmed in the change request tools.
• Attend/arrange meetings internally within a team or with the customer and is responsible to ensure the quality service.
• Attend the Crisis Committee, and provide all the needed support during crisis period.
• Provides support to the TRS/RAN teams in the field to enhance their competences, and to ensure their compliance with the Company's standards and regulations.
• Co-ordinate internally with other departments/sections in order to ease and facilitate the progress for all activities.
• Ensure the tasks related to his shift are executed within the agreed timeline.
• Prepare KPIs regarding the performance of the Shift in charge.
• Confirm to the all the concerned team the integration of the new Radio/TRS element without reserves, in case reserves need to be highlighted, and request to remove all the reserves before putting the element network on air.

Key Professional Competencies:

• Requires comprehensive but not in-depth knowledge of all network segments and nodes for the purposes of fault diagnosis.
• Required Extensive knowledge in troubleshooting of Radio part related issues.
• Fully understand the O&M environment & Requirement;
• Knowledge Radio part related KPIs and troubleshooting.
• Understanding and hand on experience on Radio part related Tools.
• Strong analytical and troubleshooting skills.
• Listening & Empathy Skills.
• Anticipation & Adaptation.
• Rigor & Organization.
• Team Work.