Software Project Engineer

About the Company:

Behparaz Hamrah Samaneh Aval, a subsidiary of Hamrah Aval, is a leader in the field of IT and digital solutions. We are looking to hire motivated, creative, and skilled individuals to join our team and contribute to innovative projects that shape the digital future.

Job Description:

As a Software Project Engineer, you will be responsible for:

• Process and document change requests related to BSS products and services.
• Ensure requests align with company priorities and current capabilities.
• Conduct impact analysis, considering technical, operational, commercial, and customer perspectives.
• Collaborate with product teams to assess workload estimates for implementing changes.
• Negotiate workload and delivery timelines with customers to align with company resources.
• Facilitate communication between product owners, project teams, and customer representatives.
• Lead or participate in stakeholder meetings to discuss product dependencies and change impacts.
• Ensure internal teams (customer service, operations, technical support) are informed about changes.
• Collaborate with financial and project management teams to validate cost transparency.

Qualifications:

• Strong communication and negotiation skills.
• Ability to analyze and manage risks related to changes.
• Experience with ITIL and ITSM/JIRA tools.
• Knowledge of business processes and project management tools.
• High attention to detail and problem-solving skills.
• Team-oriented mindset with a goal-driven attitude.

What We Offer:

• A dynamic and professional work environment
• Competitive salary and benefits
• Flexible working hours
• Opportunities for growth and learning