Business Analyst

Alopeyk is looking for a highly analytical and motivated Business Analyst to join our Business Line team. In this role, you will analyze customer and courier data, identify business needs, and propose data-driven projects to improve performance and support growth. You will work closely with Operations, Marketing, and Product teams to ensure that business needs are clearly translated into effective solutions.

Key Responsibilities:

• Analyze data related to customers (senders) and couriers (drivers) to identify trends, behaviors, and pain points
• Detect bottlenecks and opportunities across the business line to enhance efficiency and user satisfaction
• Propose and define projects to address identified issues and support business growth
• Collaborate closely with Operations, Marketing, and Product teams to align initiatives and ensure seamless execution
• Build and maintain dashboards and recurring reports to monitor performance metrics and support decision-making
• Support A/B test design and evaluation to optimize operational and marketing strategies
• Track business line KPIs regularly and proactively flag any anomalies or deviations from goals
• Conduct competitor and market research to inform product positioning and operational strategy
• Gather feedback from internal stakeholders and users to continuously refine and prioritize business initiatives

Requirements:

• 2–5 years of experience in a similar role (e.g., Business Analyst, Data Analyst)
• Strong command of SQL, with advanced Excel/Google Sheets skills; familiarity with BI tools like Power BI, Metabase, or similar
• Solid analytical thinking with the ability to derive meaningful insights from complex data sets
• Strong communication and cross-functional collaboration skills
• Familiarity with logistics, marketplace dynamics, or product development is a plus
• Proactive mindset with a strong sense of ownership and the ability to manage multiple projects simultaneously