Coordinate cargo handling operations, including vessel loading and unloading.
Communicate with internal departments and external stakeholders such as port authorities, shipping agents, and logistics partners.
Assist in problem-solving for delays, damages, or irregularities.
Make adjustments to documentation or operational plans based on last-minute cargo changes.
Communicate cargo nominations to clients as per desk trader requests and ensure that all necessary post-nomination documents are sent promptly to cargo receivers.
Appoint shipping agents and cargo surveyors at both loading and discharge ports, and manage the settlement of their disbursement accounts.
Coordinate and analyze port-related costs, including inspection, analysis, and agency fees, to ensure cost efficiency and transparency.
Follow the claims, such as demurrage, and provide timely feedback and updates to the operations officer for further action.
Accurately inputting cargo information into internal systems, preparing documentation for customs clearance, and port authority requirements.
Act as the key liaison between clients, shipping agents, cargo surveying companies, and other stakeholders to ensure seamless cargo operations.
Record and maintain agent and surveyor evaluation reports in a centralized computerized system.
Prepare and distribute daily reports on vessel position and operational status.