We are looking for a reliable and motivated Hostel Operations Manager to oversee the daily operations of our hostel. The ideal candidate is organized, guest-oriented, and capable of managing both staff and administrative tasks to ensure a smooth and welcoming environment for all visitors.

Responsibilities
 • Manage day-to-day hostel operations, including reservations, check-ins, and check-outs.
 • Supervise and coordinate staff schedules and performance.
 • Ensure high standards of cleanliness, safety, and hospitality across the hostel.
 • Handle guest inquiries, feedback, and complaints in a professional and friendly manner.
 • Monitor hostel expenses, budgets, and inventory.
 • Coordinate with external suppliers and service providers when needed.
 • Support marketing and promotional activities to attract more guests.
 • Maintain accurate records and prepare regular reports for management.

Requirements
 • Proven experience in hospitality, hotel/hostel management, or a similar role are a plus.
 • Strong communication and organizational skills.
 • Good command of English (spoken and written); additional languages are a plus.
 • Ability to work flexible hours, including weekends and holidays.
 • Leadership qualities with a hands-on approach to problem-solving.

Benefits
 • Competitive salary based on experience.
 • Opportunity to work in a dynamic, multicultural environment.