Social Media Administrator

We seek an experienced and dedicated Social Media Administrator to manage and engage with audiences across five brands on Telegram, Instagram, and other social channels. This role involves social listening, responding to direct messages (DMs) and comments, interacting with related pages, and gathering data to prepare insightful reports — all while representing the brands professionally and fostering compelling user engagement.

•  Manage and respond to direct messages (DMs) and comments on Instagram, Telegram, and other social media channels.
•  Conduct social listening and monitor competitor activities as well as industry trends.
•  Engage intelligently with users to boost social media interaction (engagement).
•  Provide prompt, professional responses to audience inquiries and feedback, adapting tone to match each brand’s voice.
•  Collaborate with the content team when follow-ups on specific topics are required.
•  Deliver regular reports on user interactions, feedback, and critical issues to the management team.

•  Strong expertise in social media management (particularly Instagram and Telegram).
•  Proficiency in page management tools (e.g., Meta Business Suite, Telegram Admin Tools, etc.).
•  Excellent communication and writing skills for audience engagement.
•  Experience in social listening and user behavior analysis.
•  Highly responsible, organized, and capable of working under pressure.
•  Familiarity with digital trends and the ability to engage creatively.