اسنپ مارکت
اسنپ مارکت

Jira Administrator

Tehran/ Zaferanieh
Full Time
Saturday to Wednesday
-
-
501 - 1000 employees
Internet Provider / E-commerce / Online Services
Iranian company dealing only with Iranian entities
2018
snappmarket
Privately held
توضیحات بیشتر

key Requirements

3 years experience in similar position

Job Description

We are looking for a Jira Administrator with a solid background in Linux systems and strong analytical and problem-solving skills. The ideal candidate will be responsible for managing, customizing, and optimizing Jira, Confluence, and Bitbucket environments to support business processes and enhance team productivity.

Key Responsibilities:

  • Administer and maintain Jira, Confluence, and Bitbucket environments, ensuring availability, performance, and scalability.
  • Gather and analyze business requirements to design optimized configurations and workflows across Atlassian tools.
  • Configure and manage Jira projects, workflows, schemes, permissions, custom fields, dashboards, and reports.
  • Integrate Jira with external systems through APIs, webhooks, and automation scripts.
  • Evaluate, license, and configure plugins and add-ons to extend functionality.
  • Plan and execute system upgrades, migrations, and performance tuning activities.
  • Provide application support and troubleshooting for Jira and related systems in coordination with IT and business teams.
  • Develop automation scripts (Python, Groovy, Bash) to streamline repetitive tasks and enable system integrations.
  • Implement AI-driven automation for ticket triage, summarization, sentiment analysis, and predictive issue assignment.
  • Build and maintain analytics dashboards (Power BI, Grafana, AI-powered dashboards) for Jira data insights.
  • Prepare and maintain comprehensive documentation and reports to ensure transparency and knowledge sharing.

Qualifications:

  • Mid-level proficiency in Linux administration (CLI, file systems, permissions).
  • Hands-on experience managing Jira, Confluence, and Bitbucket environments.
  • Strong knowledge of Jira APIs, webhooks, and plugin management.
  • Experience with scripting languages (Python, Groovy, Bash).
  • Familiarity with AI-based automation and analytics tools.
  • Excellent problem-solving, communication, and coordination skills.
  • Ability to manage multiple priorities and deliver under tight deadlines.

Job Requirements

Age
25 - 40 Years Old
Gender
Men / Women

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