Responsibilities:

• Manage and maintain strong, ongoing relationships with clients.
• Provide clear, regular updates on the progress for each client.
• Creating Documents, lists, and relevant content.
•  Answer client questions with accuracy and patience, ensuring they feel informed and supported.
• Coordinate with internal teams to track milestones, gather necessary documents, and follow up on pending items.
• Maintain accurate client records, update status trackers, and ensure no details are missed.
• Help create or improve internal documentation, FAQs, and templates for better client experience.

Requirements:

• Advanced level of English is mandatory (spoken and written) – part of the interview will be conducted in English
• Familiarity with Microsoft Excell, PowerPoint, Canva
• Strong organizational skills and attention to detail
• Comfortable working independently and managing multiple priorities
• A proactive communicator with a professional and friendly tone

Optional:

• Previous experience in account management, client relations, or customer-facing roles.
• Knowledge of scrum and agile methodologies.
• Familiarity with Trello.