Technical Support Specialist

Job Description
We are looking for a motivated and detail-oriented Junior Technical Support Specialist to join our digital dentistry after-sales service team.
Your main role is to install, support and maintain electronic dental equipment and make sure our laboratory partners can work with peace of mind.

You don’t need previous experience in CAD/CAM or dental systems.
If you know electronics well and are eager to learn, we will train you on everything else.

Key Responsibilities
Install, configure and test scanners, milling machines and other electronic equipment
Provide on-site and remote technical support for customers
Troubleshoot and repair electronic and hardware issues
Perform routine maintenance and basic calibration of devices
Read and follow technical manuals and service documents in English
Prepare simple service reports and document all activities in an organised way
Work closely with the service team to improve response time and service quality
Required Qualifications
Bachelor’s degree in Electrical Engineering (any branch: Electronics, Power, Control, Telecommunications, etc.)
Age under 25 (male candidates preferred)
Completed military service or permanent exemption
Solid understanding of basic electronics and electronic components
No prior CAD/CAM or dental equipment experience required – full training will be provided
English proficiency: Intermediate to Upper-Intermediate (for manuals, trainings and basic communication)
Problem-solving mindset and ability to diagnose technical issues logically
High sense of responsibility, accuracy and willingness to learn new technologies
Ability to work both independently and as part of a team
Proficiency in Microsoft Word, Excel and PowerPoint (Intermediate level)
Benefits
Competitive and on-time salary
Supplemental health insurance
Professional, supportive and growth-oriented work environment
Continuous technical training and clear career growth path within the after-sales team