Job Brief
We are looking for a Survey Researcher who will draft and conduct surveys to collect information on customer satisfaction, market insights, and similar topics.

Role and Responsibilities

• Prepare surveys on various topics, including customer satisfaction, market research, and public opinion.

• Meet with internal stakeholders/clients to determine the requirements and objectives of each survey.

• Coordinate with other researchers to identify the most effective survey methods; these may include interviews, questionnaires, focus groups, market research surveys, and opinion polls.

• Plan, write, and proofread survey questions; test surveys to determine the time required for completion and overall clarity.

• Facilitate the execution and fielding of surveys via phone, mail, online platforms, or other channels.

• Collect data and survey responses.

• Analyze data and prepare reports; deliver or distribute reports to present survey findings.

• Perform other related duties as assigned.

Qualifications and Education Requirements

• Bachelor’s degree.

• Proficiency in Excel and other Microsoft Office applications.

• Excellent verbal and written communication skills.

• Thorough knowledge of research methods and best practices for conducting surveys.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Proficiency with Microsoft Office or other relevant software used to design surveys and prepare reports.

• Familiarity with SQL (ability to write basic queries) is a plus.