Senior Compensation And Benefits

About Us

In our journey of Snapp Kitchen, we are pioneers in the Cloud Kitchen Market in Iran, which is a new form of catering and restaurant services where there are no restaurants, tables, chairs, or even customers in person; Cloud kitchens only use online food delivery services. What matters for us is to deliver results through teamwork, mutual trust, working in a friendly and professional work environment, and encountering challenges in our business with problem-solving and a creative attitude.

We are willing to have you on our journey if you are eager too, now it's the time!

 
Job Description

We are seeking a dynamic and experienced Senior HR Generalist to join our team and play a key role in driving our people and culture strategy. This position is ideal for a well-rounded HR professional who thrives in a fast-paced environment and enjoys managing all facets of human resources. The Senior HR Generalist will take ownership of core HR functions, with a particular focus on compensation and benefits administration, performance management, recruitment process, employee relations, compliance, and HR process improvement. The successful candidate will act as a trusted advisor to employees alike—ensuring HR practices are efficient, compliant with labor laws, and aligned with organizational goals.

Here you can find the details of responsibilities:

Recruitment & Talent Acquisition

Develop and execute effective recruitment strategies to attract and retain top talent across all functions.

Optimize the selection process through modern assessment tools, competency-based interviews, and structured evaluation methods.

Compensation & Benefits

Manage payroll and benefits administration with accuracy and confidentiality.

Support annual performance review and bonus processes in coordination with management and finance teams.

Performance Management

Coordinate, monitor and hold the annual performance evaluation cycle.

Track individual and team performance metrics and suggest improvement actions to boost productivity and engagement.

Employee Relations & Engagement

Build trust through consistent presence, open communication, and empathetic handling of employee concerns.

Mediate moderate-level conflicts by guiding employees through structured resolution processes, documenting outcomes, and ensuring fairness.

HR Compliance & Administration

Ensure HR policies, procedures, and practices comply with labor laws and internal standards.

Maintain accurate employee records and handle all HR administrative tasks efficiently.

HR Strategy, Planning & Process Efficiency

Continuously evaluate and enhance HR processes to improve efficiency, consistency, and employee experience.

Manage routine collaborations with group or venture companies to ensure smooth HR workflows and alignment in shared functions.


Technical Requirements

Compensation & Benefit Knowledge

Knowledge of HR practices, labor laws, and regulations

Analytical and problem-solving skills

Strong interpersonal and communication skills to interact effectively with employees and managers.

Great ownership and result oriented mindset

Demonstrated ability to develop and implement HR frameworks, policies, and processes

Attention to detail and organizational skills to manage HR documentation and processes accurately

Ability to maintain confidentiality and handle sensitive information with discretion


Benefit:

·       Social Security & Complementary Insurance

·       Monthly allowance for Snapp Group Services

·       Loans

·       Flexible working hours and remote work