HR Operations Specialist

 At Wallex, we are looking for a detail-oriented HR Operations Specialist to manage HR documentation, employee files, benefits administration, and payroll-related coordination, while ensuring compliance with labor laws and accurate handling of employee requests.

Job Responsibilities:

• Prepare and manage HR documentation, including employment contracts, new hire guides, and other official letters (e.g., HR department letters).
• Maintain and update internal HR databases, company policies, and FAQ documents, ensuring accurate and confidential personnel files.
• Respond to and resolve employee queries and requests (written or verbal) with the utmost confidentiality.
• Ensure compliance with labor laws and regulations by staying proficient in relevant legislation.
• Coordinate with external partners, such as insurance vendors, to ensure legal compliance and effective service delivery.
• Collaborate with other departments on HR-related payments and benefit programs.
• Administer employee benefit programs, including health insurance, meal benefits, and other employee perks.
• Support payroll operations by providing accurate employee information (schedules/hours worked).
• Manage employee exit formalities and the personnel settlement process.

Skills:

• Solid understanding of C&B (Compensation & Benefits) HR processes.
• Familiarity with HR-related software such as Nanowatch and Rahekaran.
• Comprehensive knowledge of labor laws and regulations.
• Proficient in preparing clear and concise reports.
• Excellent communication skills for effectively responding to employee inquiries.
• Attention to detail and a meticulous approach to tasks, especially concerning confidential information.
• High degree of flexibility and adaptability when navigating various situations and conditions.
• proficiency in MS Office Suite (Word, Excel).
• Proven creative problem-solving abilities and a strong solutions-oriented mindset.
• Highly trustworthy with an unwavering commitment to confidentiality.
• Effective time management and organizational skills, ensuring the timely completion of assigned tasks.