HR Generalist

About TAPSI

Here at TAPSI, every ride propels us towards a greater purpose. As a dynamic player in the ride-hailing industry, we’re driven by a vision to redefine transportation and delivery while making a meaningful social impact. At TAPSI, we’re committed to assembling the brightest talents and fostering a culture of performance excellence. Join us on our journey to drive change, innovate relentlessly, and shape the future of mobility. Together, let’s embark on an exciting adventure where no problem is too big, and every solution contributes to something greater.

 

About the Role

The HR Generalist (Tech & Product) supports the end-to-end employee experience for Product, Engineering, and Tech teams in a fast-paced, product-driven environment. This role focuses on operational excellence, employee relations, and performance processes, while working closely with HRBPs and Talent Acquisition to support scalable and high-performing teams.

 

Responsibilities

• Own core HR operations across the employee lifecycle for Tech & Product teams, from onboarding to offboarding
• Act as a primary point of contact for employees and managers on HR policies, benefits, and people-related matters
• Support performance management cycles, OKRs, and continuous feedback processes
• Partner with managers on employee relations cases and workplace challenges with a solution-oriented mindset
• Coordinate onboarding programs tailored to Tech & Product roles to improve time-to-productivity
• Maintain accurate and up-to-date employee data and documentation within HR systems
• Support engagement initiatives, pulse surveys, and related action plans
• Collaborate with Talent Acquisition to support hiring, onboarding quality, and workforce scalability
• Ensure compliance with internal HR standards and local labor regulations
• Prepare HR operational reports and contribute to data-driven people insights 

Requirements

• 2–4 years of experience as an HR Generalist or in a People Operations role
• Experience working with Tech, Product, or Engineering teams is a strong plus
• Solid understanding of HR operations and the employee lifecycle
• Data-aware mindset with experience working with HR reports and people metrics
• Strong communication, organizational, and stakeholder management skills
• Ability to thrive in fast-paced, agile, and ambiguous environments
• High level of ownership, confidentiality, and attention to detail
• Fluent in English