Knowledge Management

About the Company:

Behparaz Hamrah Samaneh Aval, a subsidiary of Hamrah Aval, is a leader in the field of IT and digital solutions. We are looking to hire motivated, creative, and skilled individuals to join our team and contribute to innovative projects that shape the digital future.

Job Description:

As a Senior Knowledge Management, you will be responsible for:

• Implementing and executing knowledge management directives across departments.
• Guiding knowledge management processes within units.
• Identifying and managing organizational changes.
• Developing strategies for sustaining knowledge management within the company.
• Preparing and presenting annual plans for administrative and operational knowledge management structures.
• Identifying necessary updates to improve performance and modernize the developed knowledge management system.
• Monitoring system activities and ensuring evaluators and knowledge workers respond appropriately in the knowledge repository.
• Addressing user inquiries regarding the knowledge management system (e.g., registering knowledge, participating in expert forums).
•  Conducting training sessions related to the knowledge management system.
• Developing procedures and performance indicators for knowledge leaders and expert forums.
• Reviewing strategies, overarching goals, and annual objectives, and presenting them to the team leader.
• Collaborating on updating the model, strategies, and plans for knowledge management.

Qualifications: 

• Familiarity with needs assessment, development, and updating of knowledge management systems.
• Knowledge of promoting a knowledge management culture.
• Proficiency in knowledge management tools and techniques.
• Expertise in documentation principles and writing.
• Experience in developing and implementing knowledge management strategies.
• Ability to identify opportunities and improve processes to enhance knowledge management growth.
• Understanding of knowledge management frameworks (policies, processes, and KM systems).
• Familiarity with Jira, Confluence, business processes, and experience in IT-related roles is a plus.

What We Offer:

• A dynamic and professional work environment
• Competitive salary and benefits
• Flexible working hours 
• Opportunities for growth and learning