Digipay is a young startup in the field of electronic payments. With a ‘Payment Facilitator’ license in hand, Digipay was made after the acquisition of the Homapay startup into Digikala Group which happened in 2018. The goal of the group was to enter the Fin-tech business, to deliver high-end electronic payment services, and to provide the best customer experience in the vast payment market. Following the definition of this goal, our service road map is identified.
To this day, Digipay offers a variety of services such as a Smart Internet Payment Gateway with the ability to pay in mobiles and to refund, a Management Dashboard for merchants, it also provides customers with a payout service, a complete e-wallet ecosystem, a mobile app for all payment related activities of customers and many other API services ready to consume.
Partner with business leaders to translate business and fintech growth strategies into effective people plans.
Support workforce planning and organizational design for scaling teams, especially within technology, product, and operations functions.
Own and manage the end-to-end employee lifecycle, including onboarding, development, performance management, and offboarding.
Lead performance management processes, ensuring clear goal setting, continuous feedback, and fair evaluation practices.
Act as a trusted advisor on employee relations matters, ensuring consistent decision-making aligned with company policies and labor regulations.
Monitor employee engagement and experience metrics, supporting initiatives that drive retention, productivity, and high performance.
Collaborate closely with Talent Acquisition, Learning & Development, Compensation & Benefits, Payroll, and Finance teams to deliver seamless HR operations.
Analyze HR data (e.g., turnover, engagement, absenteeism, performance trends) and provide insights to support leadership decisions.
Champion DigiPay’s culture, values, ethics, and compliance standards across assigned business units.
Lead talent review, succession planning, and capability development for critical and leadership roles.
Coordinate performance calibration and promotion committees to ensure fairness, transparency, and consistency.
Qualifications
Bachelor’s or Master’s degree in Human Resources, Business Administration (MBA), or a related field.
Minimum of 5 years of experience in an HR Business Partner or HR Generalist role, preferably in fintech, tech, or fast-growing organizations.
Strong understanding of HR operations, labor law, and employee relations in regulated environments.
Proven ability to work with senior stakeholders and deliver practical HR solutions aligned with business goals.
Experience using HR systems, people analytics, and reporting to support data-driven decision-making.
Strong communication, problem-solving, and change management skills.
Job Requirements
Gender
Men / Women
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