Learning & Development Manager

The learning and development manager is responsible for creating and implementing training programs and development projects. Identifying training and development needs within Hyperstar Retail; based on the needs of the organization and the individual. In addition, he/she is responsible for contributing to the building of high-performance workforce capabilities to adapt to constant change through data-driven insights. The role holder is also responsible for supporting the implementation of new initiatives that contribute to the optimum organization design, workforce, and talent archetypes.

Responsibilities:

• Proactively identify and seek professional development opportunities to improve leadership and technical skills in the direct line of work
• Apply and follow Hyperstar Human Capital corporate policies and relevant procedures and instructions
• Provide the Senior Management team with required reports related to training and development projects
• Plan, develop, and provide development programs, using knowledge of the effectiveness of methods
• Analyze training needs to develop new training programs or modify and improve existing programs
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
• Plan, develop, and provide training programs, using knowledge of the effectiveness of classroom training
• Demonstrations, on-the-job training, meetings, conferences, and workshops
• Proposes the yearly training department budget and ensures the respect of the approved budget

Requirements:

• Bachelor's degree in Human Resources Management, or a relevant field
• At least 3 years of managerial experience in human capital
• Strong communication and presentation skills
• Able to lead the entire range of problem-solving work from problem definition to analysis, recommendation, and the development of implementation plans
• Excellent organizational and time management skills with the ability to work under pressure, balance conflicting demands, and meet tight deadlines
• English proficiency (full professional proficiency is required)