At Rooberah, we are looking for a motivated Account Executive to join our Business team and help maximize revenue from existing customers. An Account Executive is responsible for increasing company revenue from assigned accounts through a combination of retention and expansion activities. Aligned with the company’s current mission and strategic priorities, the main focus of this role is revenue growth through offering value-added services.

Expectations & Key Responsibilities:

• Collaborate with Customer Support and Technical Support teams to identify and pursue upsell opportunities
• Communicate with customers via in-app chat, email, and online meetings to present value-added services
• Track and manage sales opportunities in a structured and consistent manner
• Negotiate with customers to demonstrate how additional services create greater value for their business
• Present and advocate value-added services through presentations, proposals, and professional communication
• Contribute to solving operational and strategic team challenges through ideation and constructive discussion
• Handle multiple tasks and parallel conversations with customers and internal teams simultaneously

Required Competencies:

• Effective and proactive communication & relationship building
• Strong negotiation skills in english
• Problem-solving ability
• Decision-making capability
• Resilience and tolerance for ambiguity
• Persuasion and influence
• Self-motivation and self-learning ability
• High ownership and accountability
• Ability to work independently with minimal guidance using:
  • CRM systems,
  • Generative AI tools,
  • Presentation tools,
  • Helpdesk platforms, and similar tools.

Experience:
Background in one or more of the following areas:

• Sales
• Customer Support
• Account Management
• Business Development
• Marketing
• Public Relations

If you are motivated by revenue growth, negotiation, and building long-term customer value within a fast-moving startup environment, we would be excited to meet you. Send us your resume. we look forward to getting to know you.