Area Sales Executive

Roles & Responsibilities
To plan and coordinate all regional and point sales activities of MTNIrancell consumer sales in assigned region to increase company customer base
To visit Dealers, MTNI Connects & MTNI Stores on a daily/weekly/monthly basis and maintain a good working relationship with the MTNI Connects to ensure Irancell’s “Presence in the Dealer’s Mind”.
To liaise with CR, MKT, NW and Finance team to ensure channel complaints resolved, to improve sales via customers/channel satisfaction.
To arrange for seamless implementation of sales plan activities, including sales events, trade shows, launching hotspots and promotions for regional Dealers and MTNI Connects.
To make up sales plan quarterly for each of Sales points to increase and improve the Sales Channel activities.
To support Dealers and MTNI Connects in all levels of sales process including account planning, systems access, and payment troubleshooting.
To collect, analyze, track and address any probable issues (such as technical and non-technical complaints, claims, frauds and network coverage problems) reported by regional Dealers and MTNI Connects on the spot where applicable and escalate outstanding ones for follow-up.
To conduct visits to Dealers and MTNI Connects on a weekly and monthly basis to get latest update on conditions, including stock availability, merchandising items, checking possible frauds, checking documents and sales performance status.
To support and push regional Dealers and MTNI Connects with their sales targets by providing suitable plan based on local potential to increase and improve the Sales Channel Activities.
To balance the sales points within the region for increasing the sales point’s availability according to the dealer scattering plan.
To track regional registrations and activations (Prepaid, iSim, TDD, FDD, Swap, MNP) on a daily/weekly/monthly/quarterly basis.
To ensure that all dealers’ registrations process including document uploading are done according to company PPPs, and documents are sent to Customer Relations for archiving.
To maintain Document Management Systems and that Dealers and MTNI Connects & stores databases regularly updated as per PPPs.
To specify top dealers and introduce them to the management for possible bonus plans
To prepare daily, weekly and monthly report on ongoing regional sales performance and various types of reports for line manager as per request.
To monitor channel performance, to make sure product delivered to end user based on acceptable quality on pricing, services performing by calling and checking with customers.
To train Dealers, MTNI Connects & stores on product, promotions and soft skills to make sure sales happened with max quality.
To receive queries and respond, within well-established guidelines, questions and complaints related to Irancell Dealers & Connects.
To deliver MTNIrancell products (project SIMs, merchandising and branding items, etc.) to Dealers, MTNI Connects & MTNI Stores.

Education
Bachelor’s Degree in Commerce (Marketing, Communications) or a related discipline

Experience
Minimum of 3 years’ of experience in an area of specialization; with experience in working with others
Experience working in a small to medium organization