

E-commerce & Website Assistant (Multi-skilled Role)
We are looking for a creative, responsible, detail-oriented individual who is experienced in working with online sales platforms. If you enjoy working in a dynamic environment, continuous learning, content creation, website management, and effective customer communication—and want to grow within a professional team—this opportunity is for you.
This is a multi-dimensional role, not limited to SEO. You will support our website manager across various areas including product management, content creation, user experience improvements, and customer interaction.
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Key Responsibilities
• Manage and update products, images, and descriptions on the website and sales platforms
• Write compelling, SEO-friendly product descriptions
• Conduct keyword research and implement SEO best practices
• Execute internal and external link-building strategies
• Apply content and visual updates to the website (pages, menus, banners, etc.)
• Work with CMS platforms such as WordPress
• Use page builders like Elementor to design and update pages
• Perform basic graphic edits using tools like Photoshop
• Manage and maintain e-commerce platforms and understand their structure
• Handle customer inquiries via phone, chat, and email in a professional manner
• Log, track, and follow up on customer requests and complaints
• Provide appropriate solutions while maintaining a calm and polite tone
• Collaborate closely with technical, sales, and content teams to improve overall website quality
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Skills & Qualifications
• Strong familiarity with major e-commerce marketplaces (experience with regional platforms is a plus)
• Good understanding of SEO principles and Google optimization
• Ability to write clear, engaging, and conversion-focused product content
• Basic knowledge of HTML, CSS, and JavaScript for minor edits
• Understanding of UI/UX principles and website optimization
• Ability to multitask and manage priorities effectively
• Organized, detail-oriented, and accountable
• Fast learner with a proactive mindset
• Familiarity with content creation and AI tools is a plus
• Basic troubleshooting skills for computer and internet issues
• Creative thinker with the ability to suggest ideas and improvements
• Comfortable working in an e-commerce/business environment
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Requirements
• Minimum age: 18
• Availability for full-time work
• Strong interest in learning and professional development
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What We Offer
• A friendly and collaborative work environment
• Opportunities to learn new technologies and stay up-to-date with industry trends
• Career growth and advancement opportunities
• A young, creative, and dynamic team
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