IT Manager

Behsa is seeking a highly motivated, responsible, and experienced IT Manager to lead and manage the organization’s IT infrastructure, systems, security, and technology-related projects. The selected candidate will play a key role in maintaining operational stability, developing infrastructure, and aligning technology initiatives with business objectives.

Key Responsibilities:

•  Manage and oversee the organization’s IT infrastructure, networks, and systems
•  Monitor the performance, availability, and security of IT services and equipment
• Support and manage BSS/OSS systems and enterprise services
•  Collaborate effectively with different departments to address IT-related needs
• Lead and execute IT projects while managing incidents and technical issues
•  Handle crisis management and respond promptly to critical system failures and emergencies
• Conduct post-mortem sessions and follow up on corrective action plans
•  Manage cybersecurity practices, monitoring systems, and access controls
• Oversee VoIP services, network operations, and cloud infrastructure
•  Propose and implement solutions for infrastructure improvement and optimization
• Prepare technical documentation, management reports, and IT development plans
•  Contribute to the implementation of DevOps and CI/CD processes

Requirements:

•  Bachelor’s or Master’s degree in Computer Engineering, Information Technology, Telecommunications, or related fields
•  Minimum 5 years of relevant experience in Information Technology
• Previous experience in large organizations, ICT companies, telecom operators, or ISPs is an advantage

Technical Skills:

•  Strong knowledge of Network and IT Infrastructure concepts
• Familiarity with Kubernetes, Docker, and Cloud Infrastructure
•  Knowledge of Oracle, Kafka, and Python Stack
• Understanding of Cybersecurity and Monitoring concepts
•  Experience in Incident Management and Troubleshooting during critical situations
• Familiarity with OSS/BSS, NFV, and SDN concepts is a plus
•  Knowledge of DevOps and CI/CD processes

Behavioral Competencies

•  High level of accountability and responsibility
•  Strong problem-solving and decision-making skills
• Crisis management capability
•  Effective communication and cross-functional collaboration skills
• Project management and follow-up abilities
•  Continuous learning mindset and adaptability

Employment Conditions

•  Employment Type: Full-Time
•  Work Mode: On-Site 
•  Availability for emergency response and off-hours support is required.