Business Line Manager

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.

Responsibilities:

• Define and lead the overall business strategy for the vertical, including customer segmentation, value proposition, growth priorities, and long-term vision.
• Own the vertical’s business performance end-to-end, driving GMV, profitability, order frequency, retention, and customer satisfaction.
• Identify customer needs and market opportunities to create differentiated meal experiences that balance quality, portion size, affordability, and convenience.
• Act as the General Manager of the vertical, coordinating closely with Commercial, Product, Marketing, Operations, Finance, and Data teams to ensure aligned and efficient execution.
• Launch and scale strategic initiatives including campaigns, pricing and promotion strategies, assortment optimization, and expansion opportunities across customer segments or geographies.
• Lead effectively in ambiguous and fast-changing environments, making data-informed decisions with evolving priorities and limited information.
• Continuously monitor business performance, customer behavior, market trends, and competitive dynamics to identify growth levers and improvement opportunities.
• Drive experimentation, testing, and continuous iteration to optimize both customer experience and business outcomes.
• Act as the voice of the category internally, ensuring customer and business needs are reflected across initiatives and product developments.

Requirements:

• 8+ years of experience in business development, category management, commercial strategy, growth, or similar business-oriented roles — preferably in tech, e-commerce, FMCG, marketplaces, or food delivery industries.
• Proven experience in owning and scaling a business line or category in a fast-paced and data-driven environment.
• Strong business acumen with an ownership mindset; strategic thinker with a hands-on approach to execution.
• Excellent analytical and problem-solving skills with strong command of Excel, dashboards, and data-driven decision-making.
• Demonstrated ability to work effectively in ambiguous environments and navigate complexity with structure and clarity.
• Strong leadership and stakeholder management skills with the ability to influence and align cross-functional teams.
• Experience working closely with Product, Marketing, Operations, and Commercial teams.
• Excellent communication and presentation skills with the ability to pitch ideas, drive alignment, and challenge assumptions constructively.
• Entrepreneurial mindset with a strong bias toward action, experimentation, learning, and growth.

Benefits:

• Vouchers for Vacations, Gym, Therapy Sessions, Internet Costs
• Complementary Insurance
• Educational platform of advanced courses
• Snappfood's Discount codes
• Loans