Account Management Intern

About Us

In our journey of Snapp Kitchen, we are pioneers in the Cloud Kitchen Market in Iran, which is a new form of catering and restaurant services where there are no restaurants, tables, chairs, or even customers in person; Cloud kitchens only use online food delivery services. What matters for us is to deliver results through teamwork, mutual trust, working in a friendly and professional work environment, and encountering challenges in our business with problem-solving and a creative attitude.

We are willing to have you on our journey if you are eager too, now it's the time!

 
Job Description:

The Account Management Intern supports the daily operations of a new business line by building and maintaining strong relationships with external partners and coordinating effectively with internal teams. This role involves onboarding new partners, providing ongoing support, ensuring smooth communication between stakeholders, and helping maintain operational excellence through proactive follow-up and issue resolution.

Responsibilities

• Support partner acquisition and onboarding processes.
• Maintain regular communication with partners and address their inquiries.
• Build and maintain positive relationships with external partners.
• Coordinate with internal teams to ensure smooth operational execution.
• Monitor ongoing tasks and follow up on action items in a timely manner.
• Assist in resolving operational issues and escalate them when necessary.
• Prepare meeting minutes (MOM), reports, and maintain business documentation.
• Maintain accurate records and data entry across internal systems.
• Monitor data quality and communicate relevant operational updates to stakeholders.

 

Requirements & Competencies

• Senior undergraduate or recent graduate in Business Administration, Management, Marketing, Communications, Industrial Engineering, or related fields.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with good relationship management abilities.
• Strong follow-up, coordination, and organizational skills.
• Ability to handle multiple stakeholders and priorities.
• Detail-oriented with good documentation and reporting skills.
• Problem-solving attitude, accountability, and eagerness to learn.
• Proficiency in Microsoft Office, especially Excel; familiarity with reporting tools is an advantage.