• Manage a portfolio of merchants to achieve long-term success.
• Educate merchants on assortment, pricing, promotions, and inventory availability best practices.
• Keep close contact with merchants at every stage and respond to merchants’ queries via phone, email, chat, or meeting.
• Monitor merchants’ important metrics on a daily basis to provide them useful guide.
• Ensure that partners can sell with SnappPay without any problem.
• Build and maintain strong, long-lasting merchant relationships.
• Coordinate with internal teams to resolve operational issues and ensure smooth merchant performance.
• Increase GMV of all merchants.
• Increase the order of merchants.

Requirements:

• Basic knowledge of the FMCG industry.
• Educate and guide merchants on best practices, and onboard new merchants.
• Basic familiarity with data analysis and reporting tools (Power BI, Microsoft Excel)
• Excellent listening and negotiation abilities.
• Excellent planning and time management skills.
• Familiarity with financial technology (fintech) and payment systems.
• Familiarity with Contract Structure.